The Potential of Ebooks, Part 2: Another Modest Proposal

I keep thinking about the novel S. and how Doug Dorst and J.J. Abrams intended it to be a celebration of the printed book—they created an experience calibrated to take advantage of aspects that are unique to printed material.

It has me wondering—how do you create a story that equally celebrates ebooks and takes full advantage of the aspects that are unique to electronic formats?

Part of the challenge with such a goal is that we haven’t even come close to developing the full potential of ebooks yet: multimedia integration, burying easter eggs in the pixels, ereader versions of the Konami Code… There’s tremendous opportunity for a level of interactivity that print simply can’t match and we’ve barely scratched the surface.
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Website Development as Storytelling

In my last few jobs—non-profit health support organizations in Chicago, the Kansas City Public Library—I developed a reputation as the person who can break your brand new website in ways that you never anticipated.

As we built our award-winning Civil War on the Western Border website here at KCPL; as the non-profit I worked at for my last few years in Chicago went through two different content management systems and completely redid their website—we obviously spent a lot of time testing the new sites and services, making certain of the functionality, running the systems through their paces before launching them to the public.

In the process, I learned that I’m the guy who identifies the most bizarre ways that things break down and fall apart. I search for the most counter-intuitive paths I can take through a site and I see where they lead me.

For example:
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On the Role of Digital Librarians

The other day, I told someone that I’m a digital librarian. Of course, they asked the standard follow-up question:

What does a digital librarian do?

Such exchanges have become common for me and they highlight the continuing issues of misperception that plague digital librarianship. People assume that it must be different from traditional librarianship.

I’ve addressed this issue before but I want to take another stab at it:

Digital librarianship is librarianship. There’s no significant qualitative difference between a digital librarian and any other kind. Digital librarians require the same basic training and fundamental skills that all librarians need.

Digital libraries are libraries. Sure, different sorts of libraries are different (how’s that for tautology?)—public vs. academic vs. private, etc.—but digital libraries aren’t any more so.
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A Lesson in Customer Service

I recently had an eye-opening customer service experience. Given how much customer service experience I have—in a few different industries—I’m somewhat surprised that I can still have my eyes opened.

I was contacted by a library patron who was looking for musical scores. He wanted a list of what the Library has in our collection. I’m not sure how he got my contact info for this inquiry—I’m not on the Reference staff, I don’t work the front line, my contact info isn’t on the website. Regardless, I tried to be as helpful as I could and sent him a link to our catalog listing all our holdings categorized with the “Musical Scores” format. I provided him with instructions on how to search for scores by particular composers and encouraged him to come visit our Central branch where we hold the bulk of our sheet music collection, to browse the shelves.
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The Importance of Deep Reading

I’ve long wondered about the differences between reading in print, reading online, and reading in mobile formats. Science is bearing out my belief that our brains apprehend and process language differently in different mediums.

Technology is changing the way we read, with a much greater emphasis on skimming and speed reading. Apps like Spritz—well-intentioned though they may be—intrinsically promote an idea that reading isn’t worth investing time, a belief that deep reading is flawed because it’s inefficient.

I can’t believe that this is a good thing. So I was very happy to read this article:

Reading Literature Makes Us Smarter and Nicer by Annie Murphy Paul (posted by Time on June 3, 2013)

It’s an excellent summary of the importance of deep reading. Intentional, invested, slow reading.
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Education & Empowerment

Education and the empowerment of marginalized people are essential values for me. They form the core of my ethics, my morality. This is why I chose to go into public library service.

For the past several decades, we’ve witnessed a steady and dramatic increase in the gap between those who hold the greatest wealth and power, and those who don’t. More wealth lies in the hands of fewer people than ever before in the modern world, and more people in the middle and lower classes are struggling harder just to get by. Fewer companies control larger portions of industry and the market. We’re witnessing the destructive consequences of this.

Those who possess wealth and power have a vested interest in holding on to it and in guarding it against those who would compete with them for it. Over the past several decades, those who control the purse strings have been enforcing changes in our nation’s educational milieu and social empowerment systems to produce the kinds of workers who will fit harmlessly into the economic and social structures that reinforce the wealthy and powerful in their power and wealth. The last thing powerful people want is to lift up those who would threaten their position.

The last thing they want is the kind of universal education and social empowerment that public libraries hold as a core value.
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SF as Psychological Exploration

I love this article exploring the connections between storytelling and memory:

What Novels Can Tell Us About Memory by Charles Fernyhough (posted on The Huffington Post on January 28, 2014)

We’re storytelling creatures, it’s built into the most essential processes of our consciousness. Storytelling and memory are how we define our identities—biological, individual, social, cultural.

As always, whenever I think about identity and storytelling, I think about why I love SF stories and novels.

I’ve long believed that SF (speculative fiction—scifi, fantasy, horror) offers the best venue for us to explore what it means to be human: biologically, personally, socially, culturally.

SF allows us to create situations as extreme as we can conceive, and then imagine how people might behave, react, adapt to them.

In trying to imagine beings that aren’t human at all—aliens, fantastical creatures, paranormal entities—the contrast throws into stark relief what it means to be human.

Consider how our sense of self must change when we imagine how we might be changed through science or magic: technological enhancements to our bodies; computer enhanced consciousness; bodiless consciousness; transfiguration. How must humanity be defined when we adapt ourselves to multiple worlds? When we transcend corporeality and become patterns of information in a matrix? When we exist across and outside of perceived linear time? When we can transform ourselves into other sorts of creatures?

When we radically alter the most basic elements of our existence, what’s left? What are the irreducible, essential things that make us human? How much can be changed—in ourselves, in our environment—before we stop being human?

How varied can human beings become and still be contained in humankind?

SF is one big thought experiment exploring the breadth and depth, the capacity and essence, the potential of human nature.

It’s said that art holds up a mirror to the world. SF allows us to create mirrors that are unlike anything else.

Education & Reading in America

In my last post, I vowed to do better at raising my awareness of how different the world can be for different people.

People like to think that they’re typical—we each like to believe that we’re the norm. I believe that much of the conflict that exists between social classes and political parties stems from our inability to see (or, more accurately, our inability to accept and truly understand) that the world for other people isn’t always the same as the world is for us.

I grew up in a family of well-educated, avid readers. Pretty much all of my friends are well-educated, avid readers, too. I can’t imagine living in a world where I don’t read, or where all of my friends and family don’t read. Where the majority of people around me don’t have college degrees. I just can’t picture it.

Today, Stephen Abram posted some highlights from the Digest of Education Statistics, 2012:
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