I’ve gotten to sit on a handful of hiring committees in the past few years. I’ve noticed I tend to pay attention to candidates’ confidence. Confidence matters to me.
But I’ve also realized confidence is a problematic metric when it comes to evaluating potential hires.
I believe confidence is important. Especially for library staff who work with patrons—for anyone who works in a customer service position: you need to be confident in your ability to handle whatever comes up. You need to have the confidence to remain calm and effective in high stress environments. An air of confidence creates a good atmosphere for our patrons. So I look for confidence in interviews. I’m struck when candidates display confidence and poise and I note when they seem nervous or hesitant.
But there all kinds of ways confidence is a poor metric.
Continue reading “The Problem of Confidence in Hiring”
The American Library Association recently tweeted an article about an outreach program the Chicago Public Library is doing.
“Literacy at the Laundromat” by Joseph P. Williams. Published by U.S. News & World Report, December 25, 2018.
CPL is offering story times in laundromats. I had two thoughts immediately upon reading this:
- What a wonderful idea!
- I would never come up with an idea like this.
I’m not a creative person. I love ideas but I’m not someone who dreams them up very well. I’m not much of a visionary in that sense.
This offered a moment of clarity for me. It helps me articulate what I really want to accomplish in my career.
Continue reading “A Moment of Clarity”
I struggle with the idea of fairness. Fairness is important to me. It bothers me, deeply, when I see things that are unfair. As a kid, I hated it when people would say, “The world isn’t always fair!” It was always just a transparent excuse for people treat others unfairly. Just because the world isn’t fair doesn’t mean we shouldn’t be.
Most libraries have a Patron Code of Conduct: a document laying out behavioral and usage expectations for people who use the library. Fairness is essential when it comes to these codes of conduct and especially when it comes to disciplinary actions in response to infractions.
Fairness requires us to apply our codes of conduct equally to all patrons. That seems obvious, right?
Continue reading “The Challenge of Fairness”
Or: My Last Thoughts on the Controversial Update to the Interpretation of the Meeting Room Policy of the Library Bill of Rights
I’m happiest when exploring the realm of ideas, big picture theory. As a kid, I would spend hours sitting in my room thinking about the nature of reality and existence, our minds and souls and bodies, perception, the Universe and time. As an undergraduate in college, I took enough philosophy classes to qualify for a minor in philosophy. A good intellectual debate is one of my favorite things.
I love delving into theory. But there’s one thing about this world which I know to be true:
Nothing ever works in practice the way it works in theory. Reality never matches the model.
Continue reading “Theory vs. Practice”
I published a post a couple of weeks ago about neutrality and why I don’t think it’s possible for libraries (or any organization, for that matter) to be neutral in a society riven with historic and structural inequality. I cited posts by Dr. Donna Lanclos and Dawn Finch. I concluded that I would prefer to use the terms nonjudgmental and unbiased.
On Twitter, Dr. Lanclos pointed out that “unbiased” is also a problematic term. She warned, ” ‘Unbiased’ could still end up with Nazis in the library.”
I responded: “We allow Nazis in the library.”
This was the week before the American Library Association’s Office of Intellectual Freedom updated their interpretation of Article VI of the Library Bill of Rights (pertaining to meeting rooms) to explicitly include “hate speech” and “hate groups” alongside religious and political groups, charities, non-profits, and sports organizations as civic groups that must be allowed to use library meeting spaces, and how these groups are allowed to express themselves. Reaction to this change was swift and spawned the #NoHateALA hashtag.
Continue reading “Nazis in the Library”
I’ve written before about my misgivings regarding the ideal of neutrality in public libraries. I recently read an excellent post by Dr. Donna Lanclos titled, “Maybe We Shouldn’t Talk About Diversity Anymore.” There’s a quote in this piece which echoes the argument I’ve made about why neutrality is a problematic concept:
What about notions of ‘neutrality’ and ‘nice’ that talk about the importance of ‘all voices’ when we really should be protecting voices that historically have no platform. Let’s end false equivalencies, and recognize that people who have traditionally had power and influence (especially white men) don’t ever really lose their opportunity to participate just because we make sure that people and especially women of color get to take up space and have their say.”
(http://www.donnalanclos.com/maybe-we-shouldnt-talk-about-diversity-anymore/, posted June 30, 2018)
I want to explain a bit more about why neutrality makes me uncomfortable.
Continue reading “The Problem of Neutrality”
I’ve long been fascinated by the question: How do you know when it’s time to move on?
For example, my dad spent over 20 years—my entire childhood and into my college years—working at a state university. When he decided to leave, I asked him how he knew it was the right time. There were several factors at play but mostly, he said, it was because he didn’t feel like there was anything new to learn there. Every year, there had been something new to do, something new to learn: a new position, a new committee or task force of some kind, a new challenge. But after 20+ years, he’d gone as far in the organization as he could go. There was nothing new.
I thought about this when I made the decision to leave theater. I’d gone to college with the goal of working professionally in theater in a big city. I did that for over a decade. But I knew when it was time to stop. There were several factors at play—the manual labor of tech work was taking a toll on my body, nonunion freelance work meant I had no health insurance or retirement plan—but mostly it was because I’d reached a point where I needed to take the next step on the career ladder, and move up into technical director and production management roles. But I didn’t want to. In truth, I was a few years past the point when I should have made this transition but those jobs had no appeal for me. In part, it was because TDs and PMs don’t typically run shows, and running shows was what I loved. But if I’m honest… The thought of taking on that much responsibility, the idea of being in charge, filled me with dread.
Continue reading “How Do You Know When It’s Time?”