Tag: community

Proud to Be a Librarian: Thoughts on the KLA/MLA Joint Conference

Last week, I attended the three-day joint conference of the Kansas and Missouri Library Associations, “Libraries Without Borders.” I attended half a dozen sessions, learned about some useful projects and products, met lots of people – all the things you go to a conference to do. It was an enjoyable and productive few days. Every night, I went home excited to talk about all the new ideas in my head.

But the part of it that I keep going back to, the bit that sticks with me most powerfully, is the awards reception that was held at the end of the second day. Representatives of both the KLA and MLA handed out awards to various individuals for meritorious service, distinguished professionals, best library, etc. Pretty standard, as awards ceremonies go. What struck me about it is this:

Every single person who received recognition that evening made it a point to pass on credit for their work in their acceptance speech. Every one of them made it clear that they didn’t do their work alone, and that their awards belonged as much to their staff, or their director, or their board who supported them. Every one of them acknowledged that their success was the result of the efforts of many other people, working on many fronts.

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The Transformative Power of Reading

I have a social media friend—you know the type: you’re barely even acquaintances in real life but you have enough mutual friends to be friends online. We’ve been social media friends for some years now.

For the past couple of weeks, I’ve been watching her life transformed by the power of reading. That sounds cheesy and dramatic, I know, but it’s literally true.

My social media friend is currently in her early 30s. She’s Hispanic Latina, born into a fairly poor family, raised in a fairly poor neighborhood, with all the disadvantages inherent to such a background in this country. She had her first child when she was still in high school and married the father when she turned 18. They had a couple more kids over the next few years. She didn’t go to college. She went straight from high school to being a working mother, raising her children and holding down a series of part-time, low skilled, hourly wage jobs. A few years ago, she and her husband got divorced, so she took her kids and moved back in with her parents.

She decided to change the course of her life and she enrolled in a community college to get a degree in nursing. This is where her current transformation begins…

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Libraries Should Be About Books

It’s de rigueur nowadays for people to criticize libraries for being “too much about books.” The idea being that too many libraries are still stuck in the past, in outmoded service models, and failing to adapt to new technologies, trends, etc.

There is some truth in the criticism—although I also find that too many of these critics fail to be critical enough of new trends and tend too often to promote faddishness.

It makes me want to ask the obvious question:

What’s wrong with libraries being about books?

Books mean reading. Books are still the best, most valuable tool of a reading life. This makes books timelessly important—beyond fads, more enduring than ever-changing technology.

Books matter. Still and always. Because reading matters.

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When Protecting Creativity Stifles Creativity…

Our culture suffers. This is a problem.

Georgia Tech Research Finds Copyright Confusion has ‘Chilling Effects’ in Online Creative Publishing (posted by InfoDocket on December 15, 2014)

As libraries retool themselves into community hubs of content creation, patrons will need reliable information on copyright, Creative Commons, and other intellectual property rights structures.

Given the complexity and politicization of these rights in our society today, providing such guidance is a monumental task. But this study emphasizes that it would be an essential and useful service.

I’d love to see intellectual property rights librarians in every library!

Checking My Privilege

Last year, I vowed to be more aware of how my life is very different from the lives of many in the community I serve through my library work.

I recently read the book, The Short and Tragic Life of Robert Peace, and it opened my eyes to yet another way that I’m really quite privileged compared to many.

When I completed my Master’s degree and began my job search, my top priority was to get my wife back home. She’d spent several years living away from her family and wanted to be near them again.

Everyone I spoke to for job search advice, every article I read, they all told me that I had to be willing to go where the work was, wherever that happened to be. Librarianship is a highly mobile profession. When I restricted my job search right out of the gate to a fairly narrow region of the country, it went against common wisdom. Some people told me I was making a mistake, narrowing my options too soon. Indeed, I passed over many professional opportunities because they were in the wrong part of the country.

But family was my first priority. Getting my wife back home was the most important thing. Luckily, I found a great job at a great public library, right where we wanted to be.

When I tell people why I did what I did—that I chose to put family first despite the potential risk to my career—many people praise me. For much of my life, there has been a sense that families suffer for our culture’s obsessive focus on work and career. Many people tell me how refreshing it is to see someone living with different values.

Now consider a young man very like Robert Peace:

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Thoughts On Automated Recommendation Services for Libraries – A Correction

Re-reading my post from last month, Thoughts On Automated Recommendation Services for Libraries, I realize that I’m somewhat wrong about the role of locality in automated recommendation systems. Amazon and Netflix can (and I think they do) integrate user location data in their recommendation algorithm. They can skew results based on strong trends that appear among proximate user groups.

I’m also somewhat wrong about how recommendations work in BiblioCommons—ratings and reviews for individual titles are aggregated from multiple libraries, as well as user-created reading lists. Reviews from local library staff are prioritized over others, but I don’t know if local library user-created reading lists are prioritized. Regardless, these are individually curated pieces of content, these sections aren’t automated in the same way that Netflix is. This content is related to an individual item in the catalog and doesn’t generate lists of recommendations as one typically expects from Readers’ Advisory services.

The “Similar Titles” type of content in the sidebar in BiblioCommons is what I think of when I look for reading recommendations, and this content is also the most directly analogous to Netflix / Amazon. However, this content doesn’t get generated by BiblioCommons at all—these titles come from third party services like NoveList.

So locality can be a meaningful factor in automated recommendation systems—such systems are smart enough to recognize that local trends are important, even if they aren’t yet intelligent enough to know what local trends mean.

But libraries still don’t have enough data to make such algorithms work. We still rely on curation and the personal touch to create real value for our patrons.

Prohibitive Library Signs

In the library world, few issues are more divisive than the use of prohibitive signs.

On the one hand, there are those librarians who see prohibitive signs in libraries as a very bad thing. This post by Michael Stephens is a good example:

Ten Signs I Hope I Never See in Libraries Again (posted on Tame the Web on July 7, 2006)

And of course, there are the obligatory “Passive Aggressive Library Signs” boards on Pinterest:

On the other side of this debate, librarians point out the necessity of having rules—we need to maintain a safe and clean environment for all our patrons and for the maintenance of our collections.

I agree that rules are necessary—but I don’t believe that explicitly prohibitive signs are a useful or healthy way to communicate those rules to our patrons.

Even worse, such unilateral prohibitions punish patrons who don’t deserve it.

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A Third Way for Net Neutrality?

Given what’s at stake in the current debate over net neutrality, it’s easy to approach the issue as either/or. The idea that there might be a third way to address the issue, one that’s less polarized and more plausible, is something to be seriously considered by parties on both sides.

AT&T’s fascinating third-way proposal on net neutrality by Brian Fung (posted by The Washington Post on September 15, 2014)

I like that this creates a case for compromise. It worries me, though, that no one seems able to envision how this would actually work. I’m very interested to see how this proposal develops or if other people present alternative “third-way” options.

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Thoughts On Automated Recommendation Services for Libraries

Librarians talk off and on about the need for us to offer Netflix / Amazon-style automated recommendations for our patrons. It seems almost self-evident that this is something patrons have come to expect. But there’s a self-evident question about this that we must ask:

Have patrons actually told us that they want this type of service from a library?

Or do we just assume that they want this?

A library doesn’t fulfill the same role in people’s lives that Netflix does, or that Amazon does. Our patrons don’t necessarily expect the same service models from us. We may be holding ourselves accountable to a false comparison here. This is a prime example of the need for us to base decisions on verifiable user data.
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The Death of the Library

I know that many librarians (myself included) and library-lovers have been saying this ad nauseam. We’ve been saying this long before Amazon’s Kindle Unlimited service unleashed the current flood of op-ed pieces. But this is important and it needs to be said:

Libraries are, have always been, and will always be much more than just collections of books.

What the ‘death of the library’ means for the future of books by S.E. Smith (posted on The Daily Dot on July 30, 2014)